Cookie Policy
1. What Are Cookies and Similar Technologies?
Cookies are small text files stored on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, device identifiers, and app SDKs. These technologies help websites and apps remember information, improve performance, measure usage, keep services secure, and support certain features.
2. Why We Use Cookies
We use cookies and similar technologies to operate our website and app, keep accounts secure, remember preferences, support ordering and checkout, improve performance, understand how our service is used, fix bugs, prevent fraud, and improve our products for customers and hosts.
3. Strictly Necessary Technologies
These technologies are needed for our website, app, and services to work properly. They may be used for sign-in, security, fraud prevention, remembering cookie choices, maintaining sessions, adding items to a basket, checkout, payment flow, and basic platform functionality. These technologies are necessary to provide the service and cannot usually be disabled through our cookie settings.
4. Functional Technologies
Functional technologies help us remember choices you make, such as language, location preference, saved address, selected fulfilment options, display preferences, or app settings. These help provide a smoother and more personalised experience. Where required, we will ask for your consent before using non-essential functional technologies.
5. Analytics and Performance Technologies
Analytics and performance technologies help us understand how people use our website and app, which pages or screens are visited, how features perform, where errors occur, and how we can improve the service. Where required, we will ask for your consent before using non-essential analytics technologies.
6. Marketing and Personalisation Technologies
If we use marketing or personalisation technologies, they may help us understand the effectiveness of campaigns, measure referrals, show relevant content, or promote CookSocket services. We will only use these technologies where permitted by law and, where required, after you have given consent.
7. Social Media and Third-Party Links
Our website and app may include links to our social media pages, such as Facebook, Instagram, TikTok, LinkedIn, or X. If you open these links, the relevant social media platform may use its own cookies, tracking technologies, or app features. Their use of information is governed by their own privacy and cookie policies. We do not control how third-party platforms use cookies or process information after you leave our website or app.
8. Marketing Pixels and Advertising Tools
If we use marketing pixels or advertising tools, such as Meta Pixel, Google Ads tags, TikTok Pixel, LinkedIn Insight Tag, or similar technologies, these may help us measure campaigns or show relevant advertising. We will only use these technologies where permitted by law and, where required, after you have given consent.
9. Cookies in Emails
Some email communications may use similar technologies to understand whether emails are delivered, opened, or interacted with. This helps us improve important service messages and, where applicable, marketing communications.
10. Managing Your Cookie Choices
Where we use non-essential cookies or similar technologies, you may be able to accept, reject, or manage your preferences through our cookie banner or preference settings. You can also control cookies through your browser settings. If you block certain cookies, some parts of the website or app may not work as expected.
11. App Permissions and Device Settings
Some app features may rely on device permissions or app settings, such as location, notifications, camera, or photos. You can manage these permissions through your device settings. These permissions are separate from browser cookies but may support related app features.
12. Personal Information
The use of cookies and similar technologies may involve processing personal information. For more information about how we collect, use, share, and protect personal information, please read our Privacy Policy.
13. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. If we make important changes, we may notify you through the website, app, email, or another appropriate method.
14. Contact Us
If you have questions about this Cookie Policy, please contact us at privacy@cooksocket.com or support@cooksocket.com.